FAQ

Questions and answers

Everything you need to know about ordering made-to-measure screens and security doors from our workshop. Can't find your answer? Send us a message and we'll reply by email.

Quotes and ordering

How do I get a quote?

Use our online quote form. Choose each product, your mesh, frame colour and add-ons, enter your sizes and send it through. We reply by email with your pricing and lead time.

Is there an instant online price calculator?

We're building one. Until it's ready, send your sizes through the quote form and we'll email your pricing.

Can I order just one screen?

Yes. Order a single screen or a whole house. You can add as many items as you need to one request.

How long will my order take?

It depends on the products and how busy the workshop is. We confirm the lead time with your quote, before you commit.

Measuring

Do you come out and measure?

No. We're a fabrication workshop, so we don't do site measures or inspections. Our measuring guide and videos walk you through it, and you can attach photos to your request if you're unsure.

What is the difference between opening size and make size?

An opening size is the size of the space the screen fits into. A make size is the finished size of the screen itself. Tell us which one you've measured for each item and we'll take it from there. Window fly screens are ordered by make size only.

How do I measure the door handle height?

Measure your existing door handle. For a hinged door, measure from the floor or sill to the centre of the handle. For a sliding door, measure from the bottom track to the centre of your glass door handle. Then tell us whether you want the screen door handle above or below it. The quote form asks for both with each door.

What if my top track has no rail?

A sliding screen door runs on a rail in the bottom track, and on a rail hanging down in the top track if there is one. If your top track has no rail, measure the height from the top of the bottom rail to the top of the top track, at both ends and in the middle, and use the smallest. Answer "No" to the top rail question in the quote form. For security, diamond grille and perforated sliding doors, we can supply a rail for you to fit to the top track.

How do I measure the width of a sliding door?

Measure from the edge of the side cover (the frame at the side where the screen door closes) to the far edge of the mullion, where the two glass panels meet, so the width takes in the whole mullion. Measure at the top, middle and bottom, and use the smallest. Our measuring guide has a drawing.

What if my opening isn't square?

Measure both diagonals. If they differ by more than about 5 mm, note both numbers in your request and add a photo. We'll check it before we make anything.

What if I measure wrong?

Every screen is made to order to the sizes you give us, so we can't take back screens that were made correctly to those sizes. That's why we check every request first and offer the measuring guide. Your rights under the Australian Consumer Law are not affected.

Products, add-ons and finishes

Which mesh should I choose?

Fibreglass for everyday insect screening, Pet Mesh where pets are hard on screens, Aluminium or SS304 stainless for a tougher insect mesh, and 316 marine grade stainless for security doors and windows.

Which add-ons can I order?

Hinged doors can have a door closer (black or white), door jambs and box bars. Security doors can also have a triple lock (without one, the door isn't a security door). Security, diamond grille and perforated doors can have a pet door, and sliding ones can have a top rail if their top track doesn't have one. Any sliding screen door can also have a sliding track for it to slide in. Pet doors come in small, medium or large, in white or black, at the bottom left or bottom right of the door.

What frame colours can I choose?

Every range comes in Black, White, Monument or Mill Finish as standard, except pleated retractable screens, which have Clear Anodised instead of Mill Finish. For any other colour, choose "Custom colour" in the quote form and pick it from the Dulux colour chart or type its name. We confirm your colour with your quote.

Do you offer woodgrain finishes?

Yes. Fly screen doors, security, diamond grille and perforated doors come in Honey Oak or Nut Tree woodgrain, and pleated retractable screens in Honey Oak or Western Red Cedar. Woodgrain isn't available on fly screens. Choose "Woodgrain" in the quote form, then the woodgrain you'd like.

Do you make roller retractable screens?

No. We make pleated retractable screens, for windows and for doors.

What sizes can pleated screens be?

Slim single horizontal retractable screens can be 200 to 3000 mm wide and 300 to 2500 mm high. Slim single vertical retractable screens can be 300 to 2500 mm wide and 300 to 2000 mm high. Pleated door screens can be 300 to 4000 mm wide and 300 to 3000 mm high.

Can you match my existing screens?

Often, yes. Send photos and sizes with your request and tell us the frame colour. We'll confirm what we can match.

Collection and delivery

Where is your workshop?

Our workshop is at 11/8 Cessna Way, Cambridge TAS 7170. Visits are by appointment only, so we confirm a time with you by email before you come.

Do you deliver?

Yes, we deliver Tasmania-wide. Choose delivery in the quote form and we include it in your pricing.

Do you install?

No. We fabricate only: no site measures, site inspections or installation. Many customers fit their own screens, or use a local handyman or builder.

Contacting us

Can I call you?

We work online so we can spend our time in the workshop making screens. Send a quote request or a message through our contact form, or email info@scenicscreensandblinds.com.au, and we reply by email.

How quickly do you reply?

We reply to every request by email. Quote requests get pricing and a lead time together, so you have everything in one place.

Re-meshing

What can you re-mesh?

Window fly screens and fly screen doors. Bring them to our Cambridge workshop and we replace the mesh with Fibreglass, Aluminium, Pet Mesh or SS304 stainless.

Do I need to book?

Yes. Visits are by appointment only. Send the booking form on our re-meshing page first so we know what's coming, and we'll confirm a drop-off time. No measuring needed.

Trade

Do you work from trade work orders?

Yes. Send your work orders and we fabricate to your specifications. See our trade page to get started.

Do you offer trade accounts?

Send us a trade enquiry. We work with window and door manufacturers, builders, glaziers, handymen and property managers on regular orders.

Container home fitted with diamond grille window screens and a sliding screen door
Request a quote

Ready to order? Send us your measurements.

Request a quote online in a few minutes. Add every window and door, choose your mesh, colour and add-ons, and we'll email your pricing and lead time.

Prefer email? Write to info@scenicscreensandblinds.com.au. We reply to every request in writing.